Fulfillment Policy

Effective Date: March 23, 2025

1. Overview

Santiagocapital.com (Santiago Capital) is dedicated to providing high-quality financial research services to our subscribers. This Fulfillment Policy outlines our commitments regarding service delivery, refund conditions, cancellation processes, and customer support.

2. Service Delivery

Upon successful subscription, users gain immediate access to:

  • Exclusive financial reports
  • Live Q&A sessions
  • Additional premium content

3. Refund Policy

We strive for customer satisfaction. If you’re dissatisfied with our services, please contact us at contact@santiagocapital.com within 28 days of your subscription date to discuss potential resolutions, including refunds. Refunds are evaluated on a case-by-case basis.

4. Cancellation Policy

Subscribers can cancel their subscriptions at any time through their account settings. Cancellations prevent future billing but do not retroactively refund previous payments. Access to premium content remains until the current billing cycle concludes.

5. Customer Service Contact Information

For inquiries or support, reach out via:

6. Privacy Policy

We prioritize your privacy. Our Privacy Policy details how we collect, use, and protect your information.

7. Security of Payment Information

We utilize Stripe for secure payment processing, ensuring compliance with PCI standards. All transactions are encrypted, and we do not store payment details on our servers.

8. Terms of Promotions

Promotional offers are subject to specific terms, detailed at the time of the promotion. For questions regarding promotions, contact our support team.

9. Legal and Export Restrictions

Our services comply with U.S. laws and regulations. Users are responsible for ensuring compliance with local laws when accessing our content internationally.

10. Currency

All transactions are processed in U.S. Dollars (USD).

11. Accepted Payment Methods

We accept major credit cards, including Visa, Mastercard, American Express, and Discover.

12. Modifications to This Policy

We may update this Fulfillment Policy periodically. Subscribers will be notified of significant changes via email and through announcements on our website.

By subscribing to Santiagocapital.com, you acknowledge and agree to this Fulfillment Policy. For questions or concerns, please contact our customer support team.